Shipping & Delivery
We deliver to customers in Nairobi and across all counties in Kenya.
Delivery Fees
Delivery within Kenya is currently free. The delivery cost for your order is always shown at checkout before you confirm.
Delivery Times
- Nairobi and environs: usually within 24 hours. Orders confirmed in the morning are often delivered the same day.
- Other towns and counties: usually 1–3 working days through a trusted courier or parcel service.
- Orders placed on Sundays or public holidays are processed on the next working day.
Order Confirmation
After you place your order, our team will call or WhatsApp you to confirm the items, your delivery location and the delivery time. Please keep your phone on so we can reach you.
Payment
We offer Pay on Delivery: pay in cash or via M-Pesa when your order arrives. For deliveries outside Nairobi, our team may ask for payment before dispatch, and will tell you how to pay when confirming your order. Only pay to the details our team gives you.
Receiving Your Order
Please check your items when they are delivered. If anything is missing, wrong or damaged, contact us within 48 hours. See our Return Policy for details.
Collect From Our Shop
Prefer to pick up? You can collect your order from our shop in Westlands, Nairobi. Call or WhatsApp 0720 439 917 or email info@wandenyongcollections.co.ke to arrange collection.